Make an appointment online by visiting our Consulting Room.

Registered Patients

You can book online following the link above, or to make an appointment at GHAC please call 01452 336290, or for an appointment at Matson Lane Surgery please call 01452 505344.

Our receptionists are available from 08:00 to 20:00.

Please be prepared to give brief details of your health condition or the service you want to access. Our appointments are timed to last between 10 and 15 minutes on average.

Practice Nurses

In a number of cases it might be worth considering an appointment with a Practice Nurse or an Advanced Nurse Practitioner rather than a Doctor. Practice Nurses are qualified to deal with many conditions and you may be seen more quickly.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else

Non-Registered Patients

Everyone can attend the GHAC.

For example, if you work in Gloucester but live elsewhere, you may find it convenient to attend the GHAC for your health care needs. You will remain registered with your own GP as normal.

You will still need to make an appointment to reduce any waiting time, as this can be long during busy periods.

Is There a Charge?

Our services are provided under the NHS and so are free of charge for anyone entitled to NHS care. There are a small number of areas of service (some travel vaccinations for example) which are not covered under the NHS and we would have to charge you in the same way as any other practice. We will tell you in advance if any charge applies.

If you are visiting from abroad and not entitled to care under the NHS, we can provide you with care but there will be a charge.

If you would like further information you can use our ask reception a question form.

International Visitors

The Gloucester Health Access Centre welcomes international patients.

For non-Commonwealth countries, a consultation charge, and if applicable, prescription charge will apply.