Gloucester Health Access Centre and Matson Lane Surgery are proud to be accredited as a veteran friendly practice by the Royal College of GPs.
Top tips for military veterans
We are dedicated to supporting our patients who are military veterans, ensuring that they do not face disadvantages in accessing health services and receive priority care for military attributable conditions, subject to clinical need.
To help us to do this please let us know if you are a military veteran so that we can record it in your medical record.
You can do this by:
- Completing the Contact the practice form
- Phone us on Gloucester Health Access Centre 01452 336290 or Matson Lane Surgery 01452 505344.
We hope you find the following NHS resources helpful.
NHS guide to healthcare for the armed forces community
Other useful resources
For more resources and support for Veterans, please see the Armed forces (military) veterans wellbeing page
Out of hours support
- Samaritans freephone 116 123 or email jo@samaritans.org – to access confidential emotional support for feelings of distress, despair or suicide thoughts.
- Big White Wall – a safe online service providing access to millions with anxiety, depression and other common mental health issues. Free for serving personnel, veterans, family members and carers.
- Shout – a crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258.
- Forces line telephone helpline: 0800 7314880 (Monday – Friday 10:30 – 19:30) or email. For serving personnel, former members of the Armed Forces and their families.
- NHS 111 – to access medical help fast but when it’s not a 999 emergency, telephone 111 (available 24 hours). To access information from the NHS on conditions, treatments, local services and healthy living following the link to NHS Choices.
- Veterans UK – to seek information on claiming AFCS, Armed Forces Independence Payment, Medical Discharges and Pension Forecast Requests.
To find out more about the Veteran Friendly Practices accreditation scheme, visit www.rcgp.org.uk/veterans
The veteran friendly practices accreditation scheme is run by the Royal College of General Practitioners in partnership with NHS England.
Gloucester Health Access Centre Veteran Friendly Practice Accreditation Certificate
